14.11.2018 11:17 - edited 14.11.2018 12:52
Hello @TINA72, welcome to the community!
To help you with this case we would require some further information. Could you please provide us with the MSN or MD number of the monitor you are using and what type of cable you are using when attempting to connect your PC to the monitor?
on 14.11.2018 12:32
on 14.11.2018 13:04
Hello @TINA72, thanks for getting back to us.
Firstly, please could you provide us with the MSN or MD number of the monitor you are using? This can be found either on the back of your monitor or on the box.
Can you please elaborate on what you are plugging in to your PC to cause an issue with the power supply? What connection cables are you using to connect your monitor to your PC?