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Reboot MEDION Life X5020

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REMBOIV
New Voice
Message 1 of 3
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Message 1 of 3
3,541 Views

Reboot MEDION Life X5020

For a month of use by this phone found unpleasant feature. Phone begins to reboot periodically and spontaneously, and it occurs in various situations. Until I, with own eyes, noticed three times: two times phone just stood on charging and once I listened to music via earphones. Somebody had same problems? Thanks!

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Bodgekin
Mentor
Message 2 of 3
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Message 2 of 3
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Hi @REMBOIV

 

This could either be a defect or a conflict with installed apps or settings, I'd try resetting the phone to factory defaults, if it  still has the same issues immediately after this, its most likely a defect and you'd have to sent it back for repairs I'm afraid. 

 

 

Kind regards,
Bart
REMBOIV
New Voice
Message 3 of 3
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Message 3 of 3
3,490 Views

Good afternoon! You couldn't prompt the program which would write logs at spontaneous resets? Thanks!

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