on 10.12.2019 00:49
on 10.12.2019 10:45
on 10.12.2019 10:45
Hi @claudio and welcome to the Forum.
Because you don't have a technical issue, the FORUM is probably not the best alternative for you.
You should try to reach the customer services either by phone or form.
I will give you more details on your case through a private message but this thread will be closed.
Regards,
Gehringer