MEDION AKOYA E15408 bios request

[Prowler]

HI. 
Model MD63690
MSN no: 30030379
item code 1009781
sn:------- (Admin-Edit: For data protection reasons, please do not post serial numbers of devices, as this number is considered personal data)

Notebook restarts on heavier load. Also it lacks battery.

I have changed thermal paste, and removed dust, restarts still but not so often.  Is there a newer bios for it that could remedy power issues(current bios is A6R618_v0.17.5_m00p1tpg0)? 
I would like to find battery but  searching for model i only see listed with intel cpu but mine is 4700u / 16gb / 512gb. Hence the confusion. 
Any help appreciated. 

[Fishtown]

Hello @Prowler and welcome
the information may not match
E15408
Model MD63690
MSN No.: 30030379
has 8GB RAM onboard/soldered and a cpu Intel Core i5 Mobile 1035G4 and SSD with 256GB
None of the listed E15403/MD63690 in the database has:

4700u / 16GB / 512GB.
where does the information come from?

bye Fishtown

[Prowler]

Hi Fishtown,
information comes from the back of notebook. Except bios info it is from cpuid.
It also has a ryzen sticker, but it could be that it is repaired and some1 inserted different board. 

Admin-Edit: For data protection reasons, please do not post serial numbers of devices or photos of them, as this number is considered personal data. The relevant number for determining the exact model is always the ‘MSN’, in this case 30030379

[Fishtown]

Hello @Prowler 
I think you have a different floor with a different sticker, someone fooled you.

Was the device already in use when you purchased it or was it just being repaired?

The stickers (AMD Ryzen 4000 series 7) on the keyboard match your information, it seems to be an E15303.

Type “system information” in the search bar and open it. What does it say? Take a screenshot of it.

bye Fishtown

[Prowler]

Hi @Fishtown,

it was already in use. 
here is screenshot requested, screenshot system information

I could be fooled but 4700u is better than i5 from sticker version expected?
Anyway is there a bios update? and what could i do with spontaneous restarts? maybe windows reinstall?