Intel 9462 wireless adaptor has completely disappeared on my Medion P6645 Laptop

[Thomassutherlan]

Hello all,

Just joined today as I am having a nightmare. Any advice is at all appreciated.

Today my wireless adaptor completely disappeared. I've been having a lot of trouble with it disconnecting then re-connecting right after start up for a long time.

Today I loaded it up and there is no option to connect to a wi-fi adapter.

I have:

Reset the machine.

Done a network reset.

Used troubleshooting.

Uninstalled the driver.

Reset my system BIOS to factory settings.

Completely re-installed windows.

Downloaded the Intel drivers onto a USB stick and re-installed them.

I have a Medion PP645-MD61361.

The Intel adaptor no longer shows in my device manager, it's completely gone. However a "Network Controller" has showed up in Other Devices but I can't update it with the intel drivers or the internet as I don't have access to it on that machine.

Can anybody shed some light as to what I might have missed please?

Thank you,

Thomas 

[daddle · Accepted solution]

@Thomassutherlan 

That's bad luck. I guess your wi-fi adaptor is defective. Just get a replacement.

Cheers, daddle