Why do I have problems with my DVB-T after the update?

[#1]

Question

Why does the picture stay black after updating my TV?

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Answer

After installing the latest update, problems with the DVB-T2 appear and the TV set no longer plays any picture content.
With the installation of the online (OTA) software update that will follow shortly, this status will be adjusted.

⚠️Note⚠️ In some cases, a restart can help in the short term to open a connection channel again.

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The information in this article refers to:

• TV sets with the 17MB185 chassis

• Q-LED Smart-TV MEDION LIFE X14339 (MD 30059) MSN 30035384
• Q-LED Smart-TV MEDION LIFE X14339 (MD 30059) MSN 30036062

• Q-LED Smart-TV MEDION LIFE X15048 (MD 30060) MSN 30035386
• Q-LED Smart-TV MEDION LIFE X15048 (MD 30060) MSN 30036063
• Q-LED Smart-TV MEDION LIFE X15048 (MD 30060) MSN 30036115
• Q-LED Smart-TV MEDION LIFE X15048 (MD 30060) MSN 30037215

• Q-LED Smart-TV MEDION LIFE X15549 (MD 30061) MSN 30035388
• Q-LED Smart-TV MEDION LIFE X15549 (MD 30061) MSN 30035465
• Q-LED Smart-TV MEDION LIFE X15549 (MD 30061) MSN 30036036
• Q-LED Smart-TV MEDION LIFE X15549 (MD 30061) MSN 30036047
• Q-LED Smart-TV MEDION LIFE X15549 (MD 30061) MSN 30038839
• Q-LED Smart-TV MEDION LIFE X15549 (MD 30061) MSN 30038861

• Q-LED Smart-TV MEDION LIFE X16518 (MD 30062) MSN 30035450
• Q-LED Smart-TV MEDION LIFE X16518 (MD 30062) MSN 30037065

• Ultra HD Smart-TV MEDION LIFE X14377 (MD 30075) MSN 30036192
• Ultra HD Smart-TV MEDION LIFE X14377 (MD 30075) MSN 30037209

• QLED Ultra HD Smart-TV MEDION LIFE X15533 (MD 30076) MSN 30036194
• QLED Ultra HD Smart-TV MEDION LIFE X15533 (MD 30076) MSN 30037721

• Ultra HD Smart-TV MEDION LIFE X16589 (MD 30077) MSN 30036196
• Ultra HD Smart-TV MEDION LIFE X16589 (MD 30077) MSN 30037717

• Ultra HD Smart-TV MEDION LIFE X15570 (MD 30135) MSN 30036174
• Ultra HD Smart-TV MEDION LIFE X15570 (MD 30135) MSN 30037715

• Ultra HD Smart-TV MEDION LIFE X16537 (MD 30136) MSN 30036177
• Ultra HD Smart-TV MEDION LIFE X16537 (MD 30136) MSN 30037985

• Ultra HD Smart-TV MEDION P15012 (MD 30350) MSN 30036608
• Ultra HD Smart-TV MEDION P15012 (MD 30350) MSN 30036620
• Ultra HD Smart-TV MEDION P15012 (MD 30350) MSN 30036622
• Ultra HD Smart-TV MEDION P15012 (MD 30350) MSN 30036626
• Ultra HD Smart-TV MEDION P15012 (MD 30350) MSN 30037949
• Ultra HD Smart-TV MEDION P15012 (MD 30350) MSN 30039168
• Ultra HD Smart-TV MEDION P15012 (MD 30350) MSN 30039546

• Ultra HD Smart-TV MEDION X14316 (MD 30880) MSN 30037367
• Ultra HD Smart-TV MEDION X14316 (MD 30880) MSN 30038609
• Ultra HD Smart-TV MEDION X14316 (MD 30880) MSN 30039309

• Ultra HD Smart-TV MEDION LIFE X15008 (MD 30881) MSN 30037371
• Ultra HD Smart-TV MEDION LIFE X15008 (MD 30881) MSN 30038611

• Ultra HD Smart-TV MEDION LIFE X15526 (MD 30882) MSN 30037375
• Ultra HD Smart-TV MEDION LIFE X15526 (MD 30882) MSN 30038871

• Ultra HD Smart-TV MEDION LIFE X16520 (MD 30883) MSN 30037379
• Ultra HD Smart-TV MEDION LIFE X16520 (MD 30883) MSN 30038873

• Ultra HD Smart-TV MEDION LIFE X14371 (MD 30921) MSN 30038437
• Ultra HD Smart-TV MEDION LIFE X14371 (MD 30921) MSN 30039591

• Ultra HD Smart-TV MEDION LIFE X15071 (MD 30922) MSN 30038439
• Ultra HD Smart-TV MEDION LIFE X15071 (MD 30922) MSN 30040120

• Ultra HD Smart-TV MEDION LIFE X15573 (MD 30923) MSN 30038441
• Ultra HD Smart-TV MEDION LIFE X15573 (MD 30923) MSN 30040054

• Ultra HD Smart-TV MEDION LIFE X16571 (MD 30924) MSN 30038443

• Ultra HD Smart-TV MEDION LIFE X14307 (MD 31170) MSN 30037295
• Ultra HD Smart-TV MEDION LIFE X14307 (MD 31170) MSN 30039171

• QLED Ultra HD Smart-TV MEDION LIFE X15023 (MD 31171) MSN 30037299
• QLED Ultra HD Smart-TV MEDION LIFE X15023 (MD 31171) MSN 30038615

• QLED Ultra HD Smart-TV MEDION LIFE X15529 (MD 31172) MSN 30037403
• QLED Ultra HD Smart-TV MEDION LIFE X15529 (MD 31172) MSN 30038877

• QLED Ultra HD Smart-TV MEDION LIFE X16507 (MD 31173) MSN 30037407
• QLED Ultra HD Smart-TV MEDION LIFE X16507 (MD 31173) MSN 30038879

• Q-LED Smart-TV MEDION LIFE X14373 (MD 31256) MSN 30038489
• Q-LED Smart-TV MEDION LIFE X14373 (MD 31256) MSN 30040128

• Q-LED Smart-TV MEDION LIFE X15073 (MD 31257) MSN 30038491
• Q-LED Smart-TV MEDION LIFE X15073 (MD 31257) MSN 30040130

• Q-LED Smart-TV MEDION LIFE X15576 (MD 31258) MSN 30038493
• Q-LED Smart-TV MEDION LIFE X15576 (MD 31258) MSN 30040062

• Q-LED Smart-TV MEDION LIFE X16573 (MD 31259) MSN 30038495
• Q-LED Smart-TV MEDION LIFE X16573 (MD 31259) MSN 30039585

• Ultra HD Smart-TV MEDION LIFE X14355 (MD 31476) MSN 30035460
• Ultra HD Smart-TV MEDION LIFE X14355 (MD 31476) MSN 30036112
• Ultra HD Smart-TV MEDION LIFE X14355 (MD 31476) MSN 30036275
• Ultra HD Smart-TV MEDION LIFE X14355 (MD 31476) MSN 30037245

• Ultra HD Smart-TV MEDION LIFE X15034 (MD 31477) MSN 30035462
• Ultra HD Smart-TV MEDION LIFE X15034 (MD 31477) MSN 30036065
• Ultra HD Smart-TV MEDION LIFE X15034 (MD 31477) MSN 30036113
• Ultra HD Smart-TV MEDION LIFE X15034 (MD 31477) MSN 30037223

• Ultra HD Smart-TV MEDION X15518 LIFE (MD 31478) MSN 30035443
• Ultra HD Smart-TV MEDION X15518 LIFE (MD 31478) MSN 30036277

• Ultra HD Smart-TV MEDION X16544 LIFE (MD 31479) MSN 30035445
• Ultra HD Smart-TV MEDION X16544 LIFE (MD 31479) MSN 30036779

• Ultra HD Smart-TV MEDION X15587 LIFE (MD 31555) MSN 30035208
• Ultra HD Smart-TV MEDION X15587 LIFE (MD 31555) MSN 30035264
• Ultra HD Smart-TV MEDION X15587 LIFE (MD 31555) MSN 30035769
• Ultra HD Smart-TV MEDION X15587 LIFE (MD 31555) MSN 30038837

• Ultra HD Smart-TV MEDION LIFE X17011 (MD 31570) MSN 30035639
• Ultra HD Smart-TV MEDION LIFE X17011 (MD 31570) MSN 30038883

ChangeLog:

• 2025-02-12
  Initial version

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Review Date: 2025-03-12