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Medion Erazer Engineer P10 MD35036 crashes then reboots....

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11 REPLIES 11
grejon
Trainee
Message 1 of 12
6,558 Views
Message 1 of 12
6,558 Views

Medion Erazer Engineer P10 MD35036 crashes then reboots....

This has happened several times now since I have the PC, it will crash and reboot at random times. Once a day or every couple of days. 

I checked the eventlog and I get 2 problems, one is "PC restarted after bugcheck", the other is a kernal-power issue.

I've seen posts from other people that have a similar issue so I'm guessing it's related.

 

MSN: 10024042

 

1 ACCEPTED SOLUTION

Accepted Solutions
Fishtown
Superuser
Message 11 of 12
6,307 Views
Message 11 of 12
6,307 Views

Hi @grejon 

from the last link (Message 8 )

try it : https://www.file-upload.net/download-14815948/bios_b560h6-em_v21.zip.html

 

Editing your post again is easy. go to these and on the top right on the three dots. Click on "Edit Reply" there and you can edit your post again. note: accessing and editing is limited in time. after that it is no longer possible. try it.

bye Fishtown

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Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.

View solution in original post

11 REPLIES 11
grejon
Trainee
Message 2 of 12
5,081 Views
Message 2 of 12
5,081 Views

I saw that some people recommend to update the bios so I would like to try that. Unfortunately I am unable to download the bios files or any of the manuals on https://www.medion.com/gb/service/product-detail/10024042. Whenever I click the download link, it opens up a new page that never loads. I've tried different browsers but none of them seem to work

Fishtown
Superuser
Message 3 of 12
5,075 Views
Message 3 of 12
5,075 Views

Hi @grejon 

tested

http://bda.medion.com/bda_20069621.pdf

https://cdn.medion.com/cdn/download.pl?lang=de&filename=bios_b560h6-em_v21.zip&id=21848&type=softwar...

bye Fishtown

edit: http://www1.medion.de/downloads/index.pl?op=detail&id=21848&type=software&lang=uk

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.
grejon
Trainee
Message 4 of 12
5,067 Views
Message 4 of 12
5,067 Views

Hi @Fishtown 

Neither link seems to be working for me, first link gives me a blank page while the second one works but pressing "download" gives me a blank page again, after it just says "site cannot be found". Very weird, I have no idea why it doesn't work

Fishtown
Superuser
Message 5 of 12
5,064 Views
Message 5 of 12
5,064 Views

Hi @grejon 

and the one I added as a supplement? does that not work either?

bye Fishtown

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.
grejon
Trainee
Message 6 of 12
5,061 Views
Message 6 of 12
5,061 Views

@Fishtown The user manual PDF works. The second link does not, the third link works until I press "download" then it gives me a blank page.

Fishtown
Superuser
Message 7 of 12
5,057 Views
Message 7 of 12
5,057 Views

Hi @grejon 

(link two and three is the same)

try with the mobile phone or tablet, that works mostly if not tell me then I upload it (but then it takes a moment)

bye Fishtown

Edit: https://community.medion.com/t5/kb/en/ta-p/121863

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.
Fishtown
Superuser
Message 8 of 12
5,043 Views
Message 8 of 12
5,043 Views

Hi @grejon 

did it still work?

or do I still have to upload the link?

bye Fishtown

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.
grejon
Trainee
Message 9 of 12
5,035 Views
Message 9 of 12
5,035 Views

@ fishtown Can't get it to work so it would be better if you uploaded it.

grejon
Trainee
Message 10 of 12
4,988 Views
Message 10 of 12
4,988 Views

@Fishtown sorry I don't know how to edit posts

11 REPLIES 11