Eraser p6605 webcam disappear from the system

[sopafable]

Hello,

a few weeks ago my webcam stopped working and I can't find it anywhere in the system. It doesn't appear in the Device Manager. I did everything that says on internet (search for updates, looking for some change in the hardware, etc.) but I can't solve this.

[JacobP]

Hello there @sopafable ,

Please can you double check that the webcam hasn't been accidently disabled. You can re-enable it by pressing the Fn key and F10 key simultaneously.

If this doesn't work I would have a look through the following link for any driver updates. You may also want to consider downloading the medion service app to see if this can diagnose the problem.

https://www.medion.com/gb/service/product-detail/30026174