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ERAZER ENGINEER X10 MD34830 crashes during FIFA / COD / WWA. What can I do to resolve this?

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lorrywilson
Beginner
Message 1 of 4
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Message 1 of 4
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ERAZER ENGINEER X10 MD34830 crashes during FIFA / COD / WWA. What can I do to resolve this?

 
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RAZZ
Tutor
Message 2 of 4
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Message 2 of 4
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dear @lorrywilson ,

 

have you managed to find a solution here? or are you still getting issues.

 

thanks 

lorrywilson
Beginner
Message 3 of 4
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Message 3 of 4
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Sadly, still getting issues. 

RAZZ
Tutor
Message 4 of 4
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Message 4 of 4
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hi @lorrywilson  

 

have you performed any trouble shooting? have you checked that all drivers are up to date, or performed a full factory reset? check game settings are set correctly? is it only these games mentioned? is the unit overheating?

 

You can run the Medion service app to verify for any hardware issue - https://www.medion.com/gb/service/service-app

 

any further information you have would be helpful.

 

MSN ? to identify the unit

 

thanks

 

 

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