27.04.2020 19:08
27.04.2020 19:08
Hi, I have an Erazer P64001 that will not boot in to anything.
It started the other night after a windows update but I think that is just a coincidence. I can not even get in to the bios or choose a boot device.
When I turn it on after about 10 seconds the CPU fan seems to run pretty fast. A monitor and a TV know something is connected but no signal at all.
I have removed the RAM and changed slots still the same problem. I have also disconnected all drives and still get the same problem. Removed CMOS still same problem.
Does anyone have any ideas before I go down the road of returns?
Cheers.
04.05.2020 16:56
04.05.2020 16:56
Sorry for the late reply been away.
No worries and thank you for taking the time to try help. I have tried everything. From a new hard drive, another stick of ram and even new thermal paste.
Nothing would work so my guess is the CPU or MOBO has decided to call it a day. I
Medion though so far has been absolutely brilliant. They have picked it up and now just waiting for a return.
If they tell me the problem I will let you know.
29.04.2020 15:58
29.04.2020 15:58
Hi @eporoom ,
I would not assume so fast that your case is a coincidence.
To check, you can try to reset your NB to the factory settings (the process for doing so is described at your user manual).
If it does bring your NB back then I would be cautious reinstalling the updates.
Regards,
Gehringer
30.04.2020 14:42
30.04.2020 14:42
Hi, thanks for the reply.
NB? Do you mean notebook?
As this is not a notebook that would be hard.
04.05.2020 16:00
04.05.2020 16:56
04.05.2020 16:56
Sorry for the late reply been away.
No worries and thank you for taking the time to try help. I have tried everything. From a new hard drive, another stick of ram and even new thermal paste.
Nothing would work so my guess is the CPU or MOBO has decided to call it a day. I
Medion though so far has been absolutely brilliant. They have picked it up and now just waiting for a return.
If they tell me the problem I will let you know.