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Contacts recognized in one app, but not the other?

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2 REPLIES 2
Bolton84
Newcomer
Message 1 of 3
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Message 1 of 3
286 Views

Contacts recognized in one app, but not the other?

Since the update from yesterday, it seems that the contacts from my Sim card aren't recognized any more in the Phone and SMS app. I double checked the sim card's content with the O'Reilly First Call app and they are all there.

So why doesn't the SMS and Phone app recognize them? When I choose 'Show contacts > Sim Card' it shows 0 contacts, which should be more, because as mentioned earlier they are still on the sim card.

I'm using a Medion P4013, which is using Android 4.0.4

 

 

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Accepted Solutions
stanley69
Beginner
Message 3 of 3
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Message 3 of 3
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Hello,

Please follow below steps is:

  1. On your Android phone or tablet, open the "Settings" app.
  2. Tap Google Settings for Google apps Google Contacts sync Also sync device contacts Automatically back up & sync device contacts.
  3. Turn on Automatically back up & sync device contacts.

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Gehringer
Retired
Message 2 of 3
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Message 2 of 3
282 Views

Hi @Bolton84 ,

 

it is not an easy question talking about a phone using this android version.

 

The first thing I can recommend you to backup your data and try is to update your android to the Jelly Bean version 4.1.2, which was available for your model a few years ago.

 

Regards,

Gehringer

stanley69
Beginner
Message 3 of 3
244 Views
Message 3 of 3
244 Views

Hello,

Please follow below steps is:

  1. On your Android phone or tablet, open the "Settings" app.
  2. Tap Google Settings for Google apps Google Contacts sync Also sync device contacts Automatically back up & sync device contacts.
  3. Turn on Automatically back up & sync device contacts.

View solution in original post

Tags (1)
2 REPLIES 2