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Can you help me :(

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Lahmeren
New Voice
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Message 1 of 3
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Can you help me :(

i just bought a new jbl vibe 100 earbuds and tested in my phone and my friends laptop it is working perfectly but when i tried to connect my Medion Erazer P6605 , there was no sound or there was a noise like that "i irl h worl" 

 

after that i tried to connect my phone to the laptop but i couldnt and reinstalled win11 in offical microsoft server reinstalled Bluetooth drivers and still same...

 

Please help me

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Lahmeren
New Voice
Message 3 of 3
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Message 3 of 3
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EastClintwood
Moderator
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Message 2 of 3
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Hello @Lahmeren, and welcome to the community.

 

To run a diagnostic, do the following:
Settings > System > Troubleshooting > Other troubleshooting. Next to Bluetooth, select "Run" and follow the instructions.

 

Regards,
EastClintwood


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Lahmeren
New Voice
Message 3 of 3
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Message 3 of 3
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@EastClintwood it didn't work

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