No audio. Akoya E27401

[THuds]

Hi. 

I recently purchased the above all-in-one and started with a clean instal of Windows 11. When booted there is no audio device detected. I’ve tried to download the relevant driver from Realtek but this doesn’t work. I’ve even tried a clean instal of Windows 10 then an upgrade to 11 to no avail. 

Is there a specific driver I need for the audio hardware and if so can someone point me in the right direction please? 

[EastClintwood]

Hello and welcome to the community.

Please tell us the MSN of your PC, which is usually under the product.

This MSN can also be used to download drivers from the site if available:

MEDION Service

Regards,
EastClintwood