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Problems after Ram upgrade in Medion Akoya p7618

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Message 1 of 3
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Message 1 of 3
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Problems after Ram upgrade in Medion Akoya p7618

I have been trying to upgrade my Medion Akoya p7618 Ram from 2 x 2 Gb ram to 2x 4 Gb ram

New ram is Crucila 4GB DDR3 L-1866 SODIMM 1.35V CL13, CT51264BF186DJ.

The Bios seem to regonize the ram as 8 GB. But thePC boots over and over again. I have this short message.

"Your PC ran into a problem and needs to restart. WE´´ll restart for you". If you call a support person, give them this info:

Stop code: KERNEL SECURITY CHECK FAILURE

No problems when I put the old 2 x 2 GB ram

Any suggestions to solve my problem?

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Message 3 of 3
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Message 3 of 3
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Re: Problems after Ram upgrade in Medion Akoya p7618

I have tried to boot into safe mode. I had the same problem.

I think it´s the Ram which is not compatible with the PC, although the store tells me, that it should be.

So I have ordered new RAM directly from Crucial now.

Then we will see how that going to work.

Thank you very much.

2 REPLIES
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Message 2 of 3
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Message 2 of 3
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Re: Problems after Ram upgrade in Medion Akoya p7618

Dear @fink

 

This error is usually caused due to Memory or Driver incompatibility issues or corruption of system data.

I would suggest booting into safe mode to see if the problem still persists and if it does you will need to re-install your unit from scratch.

 

It is also possible that the memory sticks are faulty. Have you tried using them in another system?

 

Hope this helps.

 

@DarkKnight

 

Message 3 of 3
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Message 3 of 3
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Re: Problems after Ram upgrade in Medion Akoya p7618

I have tried to boot into safe mode. I had the same problem.

I think it´s the Ram which is not compatible with the PC, although the store tells me, that it should be.

So I have ordered new RAM directly from Crucial now.

Then we will see how that going to work.

Thank you very much.