About SolidSnake

Dopo averlo spedito in garanzia finalmente è ritornato, secondo la bolla attaccata al pacco hanno semplicemente cambiato la batteria e adesso anche il problema della GPU è stato risolto. Fantastico. ... View more

Grazie per l'aiuto @Major_ToM ma i problemi sono causati senza dubbio da guasti hardware, purtroppo non c'è altra soluzione che spedire il computer in assistenza ... View more

Ripeto per l'ennesima ed ultima volta, l'aggiornamento del BIOS e dell EC non serve a nulla poiché io l'ho fatto correttamente e comunque i problemi non sono stati risolti, quindi è inutile che lo fai. ... View more

Io lo sto mandando in assistenza per farlo riparare, purtroppo dovrà arrivare in Germania quindi ci vorrà un bel po' di tempo, speriamo sia riparabile e non sia un difetto di progettazione e quindi un problema irreparabile. ... View more

Ancora devo spedirlo in assistenza, aspetto che mi inviano l'etichetta per la spedizione e, come ho già detto, ho aggiornato il BIOS e l'EC ma il problema è rimasto uguale. ... View more

Devi inviare una mail a xxxx con tutti i dati Admin edit: Service contact address removed (please note the terms of use) ... View more

Hi, I already did the BIOS and EC update but nothing changed, probably tomorrow I will send the laptop in for repairs. Thank you everyone for the help. ... View more

Well, we Italians surely should learn something from swiss about punctuality. ... View more

I used the link you sent to contact them to use the warranty and they didn't even answer, it's been 3 days  ... View more

I'm from Italy. Ok I will text the dealer where I bought the laptop, they should send someone at my house to pick up the laptop as per Medion warranty service, right? ... View more

Makes sense, what do I have to do to send the laptop in for repairs? ... View more

I'm not sure if this may be reason ( battery 0% + CMOS battery = low GPU tdp). If I open up the laptop to check that battery cables are correctly connected will the Medion warranty expire? ... View more

I think I understood what the problem is, many laptops have the CMOS bios battery integrated with the laptop battery itself and since my battery is constantly 0% this gives me problems with the CMOS/bios and resets the GPU tdp at every restart ... View more

Thank you for the reply, laptop is new, honestly I don't care about the battery because I use it always plugged in, the problem is that I have to reinstall the drivers every time I start the laptop to get good frames ... View more

Hello everyone, I'm at my second Medion laptop, the first one was an erazer with a 950m that worked flawlessly, but now I bought a Major X20 and I have the exact same problems as @ago89  The laptop arrived with a battery stuck at 0% and the GPU gives low fps unless I reinstall the drivers every time I start the computer. I tried everything for days and I also installed bios 1.09 med06 and EC, but nothing helps. Is there a solution to these problems? Maybe ago89 fixed the problems somehow (?) ... View more