The issue is as described, middle of nowhere screen goes black, everything goes unresponsive but the power is still on. So i have to reboot by clicking the off switch to get it working again. ive read many posts that say it may be related to my graphic card acting up or lacking updates. I made sure every single piece of hardware is up to date but the issue still persists. I also read posts that the hardware may be not correctly attached but there is where i drew the line for now. making sure every single equipment is at its proper place should have been a given sine I bought the laptop only a week ago. What is happening ? I was very suspicious about the brand to begin with because it was at a way lower price point given the hardware but this is kind of beyond reasonable. help please. I believe my model is MEDION Avantum 17 E1, 32 gb ram and amd ryzen 5 7430u processor.
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