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Tbf it's my first experience with them, I've normally been able to diagnose / fix my laptops myself. I only went to them as they had good reviews and to give them credit they didn't try and sell me anything. Might still try experimenting and replacing the powerboard but will use the current condition as an excuse to treat myself to an upgrade first. 😉
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Unfortunately it's bricked 😢 Took it to a local shop as they don't charge for diagnostics. Apparently something shorted and fried the motherboard. SSD survived so there is a silver lining 🤣
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Hi, More details MSN is 30029492 ERAZER GUARDIAN X10 MD61882 UK I only tested the battery voltage to get an idea if it was completely knackered or not. I only took the battery out after the laptop died on me, before it went it was running on mains power however I didn't get any low battery warning to indicate that the charging port wasn't working. Now if it's plugged in I don't get any LED indication for being plugged in.
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Hi, I've got a problem with my laptop namely that it doesn't turn on. Whilst using my laptop it abruptly shutdown (similar to having a power cut), it was working fine and temperature was OK. The laptop appears to be completely dead, no LED for power etc and pressing the power button does nothing. I've tested my power supply & fuse, battery and CMOS battery and they all appear to be fine. Any thoughts from the hive mind on what could be the issue?
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