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Hi ToM, Thank's for your post and sorry for my delayed response I was in business trip... I guess the number you are asking is 10017231, see attached picture. I hope you'll be able to help. Cheers
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Hello, I've put in two 8GB strips of RAM but the PC still only sees 4GB. If I only put in one 8GB strip, the PC still only sees 4GB. However, the technical specification for the model confirms : Memory: 2x 2048 MB DDR3-SDRAM (PC3-12800 / 1600 MHz)Dual Channel Memory (2/2 Slots covered; 16 GB max.) How can I get the system to use the 16GB connected? Thank you for your help
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Bonjour, J'ai mis deux barrettes de 8GO de RAM mais le PC ne voit toujours que 4GO. Si je ne mets qu'une barrette de 8GO le PC ne voit toujours que 4GO. Or la spécification technique du model confirme : Memory: 2x 2048 MB DDR3-SDRAM (PC3-12800 / 1600 MHz)Dual Channel Memory (2/2 Slots covered; 16 GB max.) Comment faire pour que le system utilise les 16GO connectés? Merci
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