Hi @pdstanbridge ,
I´m still not sure, about which kind of ERAZER laptop we´re talking (8-digit-article-number is missing), but in case it´s one of the high priced ERAZER Beast X40 units, I really suggest to have it fixed by one of the MEDION repair workshops (even it is likely to be something with minor complexity). Maybe you can give us an update on your case?
Cheers
Major ToM
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