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@BartonR wrote: I can provide you with some general advice that may help you troubleshoot the issue with your Akoya S4216. Check the power adapter: Make sure that the power adapter is working properly and providing the correct voltage and amperage. You can test the power adapter with a multimeter or try using a different adapter to see if it resolves the issue. Reset the BIOS settings: You can try resetting the BIOS settings to their default values to see if it resolves the issue. To do this, restart the computer and press the key indicated on the screen to enter the BIOS setup utility. Then, look for an option to reset the BIOS settings to default or load default settings. Update the BIOS: If resetting the BIOS settings doesn't work, you may need to update the BIOS to the latest version. To do this, visit the manufacturer's website and search for the latest BIOS update for your specific model. Be sure to follow the instructions carefully when updating the BIOS. Check for driver updates: Make sure that all of the drivers for your system are up to date, including the battery and power management drivers. You can check for driver updates through the manufacturer's website or through Windows Update. Pay by Plate Ma If none of these steps resolve the issue, you may need to take your computer to a professional for further diagnosis and repair. Hello, I hope my suggestion is work for you..   Best Regard, BartonR ... View more

I can provide you with some general advice that may help you troubleshoot the issue with your Akoya S4216. Check the power adapter: Make sure that the power adapter is working properly and providing the correct voltage and amperage. You can test the power adapter with a multimeter or try using a different adapter to see if it resolves the issue. Reset the BIOS settings: You can try resetting the BIOS settings to their default values to see if it resolves the issue. To do this, restart the computer and press the key indicated on the screen to enter the BIOS setup utility. Then, look for an option to reset the BIOS settings to default or load default settings. Update the BIOS: If resetting the BIOS settings doesn't work, you may need to update the BIOS to the latest version. To do this, visit the manufacturer's website and search for the latest BIOS update for your specific model. Be sure to follow the instructions carefully when updating the BIOS. Check for driver updates: Make sure that all of the drivers for your system are up to date, including the battery and power management drivers. You can check for driver updates through the manufacturer's website or through Windows Update. If none of these steps resolve the issue, you may need to take your computer to a professional for further diagnosis and repair. ... View more