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Hi Schumi, I uploaded the file MEDION-GM7ZG7P oemsevtool.exe to  https://www.virustotal.com/gui/home/upload  in the relation section there is something wrong with OemServiceWinApp.exe https://www.virustotal.com/gui/file/90d3a1fe21f43a1baa8cb89fe2f3e2e8c3d883c7a89ab80458822479e112847d/relations 1 security vendor flagged this file as malicious https://www.virustotal.com/gui/file/b029a19718ac9d25f37fb1fcbb6341607c398a75d8977f89e5299b046e656db7 Shall i proceed to run the program?  ... Mehr anzeigen

The files download from 1. Install DMI-Patch from here: https://www.medion.com/at/service/product-detail/30032959 2. Follow the FAQ: https://community.medion.com/t5/FAQs/How-do-I-get-back-missing-settings-options-in-Control-Center/ta... triggers alarm from Bitdefender after i ran the program and was not allowed to run. Any idea why they both triggers antivirus alarm? ... Mehr anzeigen

Hi Schummi, Previouslly my fan was stuck at 30% speed and i am able to manually click the fan boost button to boost fan speed to 100% when i need to do something CPU/GPU intensive. After a windows update yesterday, my cpu speed was locked at 0.38 Ghz, the fan seems to spin at maximum speed. I removed Control Center Service from my notebook according to your link https://community.medion.com/t5/FAQs/How-do-I-get-back-missing-settings-options-in-Control-Center/ta-p/129760. When I tried to use Defaulttool_BeastX25_234.zip ,my antivirus report malicious behaviour blocked with detection ID:SuspiciousBehavior.739487C72EEf16F. When i tried to download https://community.medion.com/t5/FAQs/How-do-I-fix-sudden-unwanted-effects-on-my-ERAZER-Beast-X25/ta-p/130293, my bitdefender saids: "firefox.exe attempted to establish a connection relying on an unmatching security certificate to www.medion.co.uk. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." my device serial number is serial number starts with GM7ZG7P, ERAZER Beast X25 (MD 62307) MSN 30031969 , how shall i procced to fix the cpu speed lock and fan control? sound playback also abnormal, the sound is strange may be due to low fixed cpu speed. Thanks ... Mehr anzeigen