Over ricbro86

@Radders The tv has been back connected to the internet for the last 24 hours (they issued a fix server side if you missed it) and the tv popped up with the software update (I didn't manually scan for an update) ... Meer weergeven

Medion must be watching this thread 😂, just had a software update (haven't had any updates in the last 12 months) All seems to be working fine, no new features I can find just a 'do not track option in the settings. Build date is now 16/11/2020     ... Meer weergeven

Trust me, Medions customer service has been a lot better than Sony's. I vowed to never buy another Sony TV again after my last set which cost 3 times as much as this one packed up after 28 months and Sony weren't interested ... Meer weergeven

I've just reconnected mine via an ethernet cable and it's working again, no more reboots.   So the fault must have been on the medion server side of things.   Will we get a guarantee that this sort of fault won't happen again?   Also will this TV ever get a proper firmware update?, mine has a build date of 20-01-2020 ... Meer weergeven

I too have this issue, I have spent an hour on the phone just trying to get through to someone.    Finally got to talk to someone and she said the phones have been non stop all day with people with this issue. So medion are definitely aware of this.   Luckily I managed to get to the first time installation screen and reset the tv and then set it back up without internet access. TV is working but obviously without any online content which is a shame. (Soon as I tried to reconnect to the internet the same bootloop happened)   Can't see how they are going to push through a software update without internet access.   The current TV I have is only a week old as my original set started rebooting last month so they sent me a replacement, don't have any faith in this model any more 😞     ... Meer weergeven