About alb_ruiz

Thank you @Gehringer,   sorry for not having given feedback before. I've been busy.   As you sugest reinstalling windows 10 might be the solution but before I wanted to try other options.   I upgraded de Realtek net and the AMD Chipset drivers and now the system doesn't reboots unexpectedly any more 🙂   All the applications seem to work right, but for some reason Medion Service App doesn't load any more, neither online or offline. It stays in background and if you try to execute it again it says it cannot be executed mora than once.   Thank you again and best regards, Alb       ... View more

On windows event viewer i've found the following information:   Nombre de la aplicación con errores: WinDiagBaseline.exe, versión: 2.9.3.1, marca de tiempo: 0x60264c3a Nombre del módulo con errores: ntdll.dll, versión: 10.0.19041.1110, marca de tiempo: 0xe7a22463 Código de excepción: 0xc0000374 Desplazamiento de errores: 0x00000000000ff259 Identificador del proceso con errores: 0x10a8 Hora de inicio de la aplicación con errores: 0x01d7820fc799b8a7 Ruta de acceso de la aplicación con errores: C:\Program Files\Medion Service App\WinDiagBaseline.exe Ruta de acceso del módulo con errores: C:\WINDOWS\SYSTEM32\ntdll.dll Identificador del informe: bda3adb8-1b9f-495a-8f21-9f73dd66eb68 Nombre completo del paquete con errores: Identificador de aplicación relativa del paquete con errores:   Just in case it helps. Thank you! ... View more

Hi @Gehringer, I've tried both of your suggestions but there was no luck. I still recieve the same message when l load the Medion Service App (Offline or retry -for ever-) thank you for your help. Alb. ... View more