About INeedHelp

INeedHelp · ‎11.01.2021

Hi thanks for the help guys, I'm not sure what the problem was but another clean install from recovery fixed the issue.

INeedHelp · ‎05.01.2021

It works fine with the power button, I guess it's something I'll have to live with. I am now having issues with the touchpad not working. I'll use an external mouse for a bit and then my touchpad stops working completely, it's still not working after rebooting.

INeedHelp · ‎04.01.2021

Hi @Gehringer , I have checked the setting, and it is set to sleep when the lid closes, and when i press the power button, and sleep after 15mins no activity. The battery levels were sufficient, and the problem is still there at full charge with the power cable connected. I have started experiencing more problems now. The touchpad is getting disconnected completely with no input. This happened after i connected another mouse via USB, The wireless mouse on USB is able to wake the laptop automatically, I didn't have to change any settings or anything, but once I disconnect the USB wireless mouse the touchpad on the laptop is not working at all. Even after a full restart of the system. I went through all of the steps in that webpage and have reset my pwrconfig to default using command prompt and the problem is still there. I am thinking this might be driver installation problem. Please help me solve this problem, I can't always have a USB mouse with me, this is a very new laptop so there shouldn't be these problems. Regards

INeedHelp · ‎02.01.2021

The keyboard or Mouse do not 'wake up' the laptop from standby. I'm having a similar problem with my laptop Crawler e10 it isn't waking up from standby with the mouse/keyboard interaction. I've only had it for a few days now, I've done a proper clean install and got the drivers from clevo.com.tw and putting in my device details. I've used 'Device Manager' to check and update every single item. The keyboard/mouse, HID, ACPI drivers don't have Power Management tabs and when they do the option for wake up is 'greyed out', I have rolled back/ reinstalled drivers for the Keyboard, Mouse, ACPI, and HID devices. The laptop is ACPI compatible, 10th gen Intel. I had a problem with the laptop not waking when the lid opens. The setting from windows didn't help, BUT the setting was found in the BIOS, there is no option there to enable wake up from keyboard/mouse/HID. Please help me resolve this as the function is built into Windows with ACPI and I know the feature is possible just not available for some reason. EDIT: Laptop: Crawler E10, MSN 30029419

INeedHelp · ‎02.01.2021

I'm having a similar problem with my laptop Crawler e10 it isn't waking up from standby with the mouse/keyboard interaction. I've only had it for a few days now, I've done a proper clean install and got the drivers from clevo.com.tw and putting in my device details. I've used 'Device Manager' to check and update every single item, the keyboard/mouse, HID, ACPI drivers don't have Power Management tabs and when they do the option for wake up is 'greyed out'. The laptop is ACPI compatible, 10th gen intel Nvidia 1650. I had a problem with the laptop not waking when the lid opens. The setting from windows didn't help and the setting was found in the BIOS, there is no option there to enable wake up from keyboard/mouse/HID. Please help me resolve this as the function is built into Windows with ACPI and I know the feature is possible just not available for some reason.

Date Registered	‎02.01.2021 02:29
Date Last Visited	‎11.01.2021 04:28
Total Messages Posted	5
Total Kudos Received	2

About INeedHelp

Re: Laptop NOT waking up from Standby with KEYBOAR...

Re: Laptop NOT waking up from Standby with KEYBOAR...

Re: Laptop NOT waking up from Standby with KEYBOAR...

Laptop NOT waking up from Standby with KEYBOARD/MO...

Re: Computer sometimes doesn't switch off

Legal information

MEDION products and shops

About MEDION