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Hi, it took me 5 weeks to get information (name) of local repair shop. As soon as I contacted them, they came to my place and understood the problem (back plate / was resonating at some frequencies - design flaw). T hey took the TV and made a report to Medion, as fault was irreparable. It took me another 6 weeks of "negotiations" to resolve the issue. Two days ago I finally got a full refund, so case closed ;=))) I understand that things break, but Medion red tape is extremly slow!!!!! Thanks for trying to help. Jure
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This TV set has very unpleasant (squeaking) sound. At some frequencies plastic housing resonates, giving unbearable experience. Frequency analysis of the problem: https://youtu.be/frDjrJ-Ibf8 https://youtu.be/UyasvNhjygw Comparison with external soundbar: https://youtu.be/qS7Fof0fzo4 The TV is still under warranty. I've been trying to get a serviceman on site for a month, without luck so far. I'm just exchanging mails with local office. They are asking me to stay patient ;=))) Any advice how to solve the problem?
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