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Hello Gehringer, thanks, but I have already done everything you told me. Neuhaus Lighting took more than 2 weeks to respond. All they did was to send me the user manual which I already have. All in all very unhelpful and not aware that their own products are not working as advertised. Are you guys aware that they are "stealing" your software? Thank you
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Hello Gehringer, there is not a single 8-digit number on the back of the product. Here are some pictures of the packaging. https://photos.app.goo.gl/qk3TSdfwXMvvDi7HA Thank you Samqi
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I recently purchased a Medion Life+ Led Panel. It says on the box and in their app that it is in fact Google Home compatible. This is not true, as the Website linked for Medion Life + "pxy1.tuyaus.com" is dead and does absolutely nothing when linking it in the Google Home App. Configuring the panel in the Life+ App went just fine although it was a bit tedious. Considering the complaints of users with the smart plugs, this is not only an issue with the LED Panel but also with other products of the Medion Life + Branding. Furthermore the Internet "guide" linked on the Instruction manual doesn't even exist anymore. Selling this stuff as Google Home compatible is simply false advertising.
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