About MonocleNinja

I apologise in advanced because I am going to be posting this in English. I know this is the German section, however, there isn't much support in the English sub forum. I bought this laptop and as soon as I started it up, I was getting blue screens, I couldn't get through the windows setup guide, that's how bad it was. I presumed I had recieved a DOA (dead on arrival) unit and I spoke to the retailers about a fix for this issue. They arranged a return and told me they would test it and make sure it has no problems before deciding whether to ship me a new one or not. After about 7 days, they finally emailed me telling me that they couldn't find any issues and that the laptop hadn't had a single blue screen in their presence. I was confused but I accepted, as soon as I got the laptop back, everything worked like a charm. No blue screens or anything whatsoever, I was suprised, I wonder if they changed something inside and sent it back and claimed it as "no issue" Anyway, about 5/6 months now since I've had this laptop and my Windows 10 operating system had corrupted. I could get into the OS but I couldn't do anything like shut down from start menu or open explorer, etc. So I decided to clean install windows 10 again. All installed and ready, I load up into the operating system and as soon as I get to the desktop screen, I get a blue screen. Exactly the same kind that I was getting 5/6 months earlier when I first got this laptop. Some of the few errors are. "Kernel security check failure" "IRQL not_less_or_equal"   and a few others that I cannot remember.   Now with a quick google search, I can find that the BSOD's have to do with Memory. The ram, for instance. So I ran the tests accordingly. Using MemTest, Windows inbuilt memory dianostics and all that but everything came back fine. No errors throughout. Funny thing is, I had initially sent back the laptop due to the same BSOD's and they also said there were no faults with the parts or errors. SO I came to the conclusion after reading multiple articles that I had a driver problem. Incompatibility of some drivers or something? I did some research and found that I needed specific drivers, sure. But I downloaded all my drivers from Medion's UK website The model number is stated above, and the drivers I have are from the official UK site. But even still, I still get the BSOD. At the moment, I've tried swapping my GPU settings from MSHYBRID to DISCRETE. And I've not faced a BSOD as of yet. I feel like the BSOD is coming from the Intel Drivers but if I swap back to MSHYBRID, I think I'll get a BSOD again. Can anyone support me on this? Perhaps someone else is facing the same issue? I am really stuck. I apologise again for making an English thread in the German sub forum. But there is definitely more support on here than anywhere else. Thank you ❤️ PS : I love this laptop. But the issues are demoralizing me.   ... View more