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Medion X6807 Intel graphics upgrade

Hi my X6807 has two issues that I have noticed. 

1. It won't stream in full screen via HDMI - so if I connect it to my TV, I can watch on the TV via HDMI in windowed mode but  the picture just freezes in full screen

2. I am really struggling to get Citrix workspace to work so I can connect to my work desktop. I get to sign in and to the point where I launch the launch.ica file and it just stops there and doesn't trigger the citrix desktop view in my browser. 


One of the possible solutions that I identified was to upgrade the Intel graphics driver. I installed the Intel driver support assistant, and there IS an upgrade available for Intel® UHD Graphics 630.


However, when I go through the update process, I get an error and a message saying it can't be installed and I need to refer to my manufacturer for upgrades. 


My MSN number is 30026173


I have entered this into the software downloads/drivers area and it says there are no downloads. 


How do I update this please (and if anyone has any possible solutions for either problem other than doing so, please let me know)? My Nvidia drivers are up to date. 






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