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erazer crawler e25 camera doesnt work

1 ANTWOORD 1
Griff
Newcomer
Bericht 1 van 2
552 Weergaven
Bericht 1 van 2
552 Weergaven

erazer crawler e25 camera doesnt work

hi my camera has never worked and says is unavailable. i don't know how to sort this.

 

I need to use my laptop for teams meetings.

my camera status is ON

anyone had this issue or does anyone know ow i can rectify this please?

1 ANTWOORD 1
Mallia
Apprentice
Bericht 2 van 2
475 Weergaven
Bericht 2 van 2
475 Weergaven

Hello @Griff

 

Apologies for the delayed reply.

 

Try uninstalling then re-installing the drivers. Go to “Control Panel” then view by small icons. Click on “Device Manager”. Find Cameras, right-click it and choose Uninstall device. Restart Windows system and the driver will automatically be installed.

 

Also check that all drivers are up to date through Windows update.

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