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Problem connecting app ActionView 2

Newcomer
Message 1 of 2
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Message 1 of 2
502 Views

Problem connecting app ActionView 2

I bought a MEDION LIFE S47124 camera. I got the app ActionView 2 on my iPhone and opened the app whilst my phone was connected to my local wifi. I then changed my phone settings to connect to the camera wifi and reopened the app.
Unfortunately the app doesn't give me an option to select the new wifi (i.e. The camera) and still tries to connect to my local wifi. It then says unable to connect.

I tried it on my sons iPhone with the phone connected to the camera wifi before opening the app, and it works.

How do I reset my app on my phone so it connects to the camera correctly ?

I have closed and reinstalled the app, but without success. All suggestions appreciated.. Andy
1 REPLY 1
Mentor
Message 2 of 2
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Message 2 of 2
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Re: Problem connecting app ActionView 2

Hi @AndySol

 

I dont have any experience with this specific app, but generally you should be able to erase any info by going to settings > apps > ActionView 2 > storage, and then choose clear cache. If that doesn't solve it, go into manage space, and erase all data. 

The only other thing I can think of is to remove the app completely and reinstall it. 

 

 

Kind regards,
Bart