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Medion E6239 MD98844 won't boot.

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cmos
New Voice
Message 1 of 2
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Message 1 of 2
3,700 Views

Medion E6239 MD98844 won't boot.

When I try to start the laptop, the HDD and WLAN lights come on, I hear the fan go on/off, then the HDD light goes off, the HDD can still be heard rotating, and that's it.

 

The first few times it did this, I could shut it down by holding the start button down for 4 seconds, then try again and it would start. Now, nothing. No beeps, no display.

 

I've tried the HDD in a caddy and it seems to be ok as I can access files.

 

All suggestions up to and including throw it off a cliff would be most welcome.

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DarkKnight
Contributor
Message 2 of 2
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Message 2 of 2
3,679 Views

Hi @cmos

 

I am sorry to hear of your issues with your unit. This does seem to be a power issue that could be linked to the power supply, battery or the system board itself. Have you tried using a different power supply to power your unit and does this make any difference?

 

If this does not fix the problem then this could be a problem with the battery or the system board. In this case I would advise you call Medion Technical support on 0333 321 3106 to see if they can assist further and possibly book your unit in for a free assessment.

 

Hope this helps

@DarkKnight

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