Medion Akoya E6416 RAM PROBLEM

[vebtopalli]

Hello , i dont know german , so i am writing on english .

my laptop Model ( Medion Akoya E6416 ) has 4GB ram ddr3 , so i  bought an RAM  to upgrade it for my laptop  to 12GB , i bought an kingston 8GB RAM 204-pin SODIMM , i mounted it while this model laptop has 2 slots for RAM , but unfortunately the bios wont recognize that RAM , it still shows only 4gb ram not the another one upgraded.

even i downloaded CPU-Z ( is a app information ) and it recognize both of RAM's , but the system doesn't .

i searched for this problem on google so i saw alot of opinions but none of them worked ,

even i saw some to change the frequency on BIOS but the current BIOS version for my laptop it doesn't even have any advanced options like they said to give a try.

ps.

i am submiting images to show it.

can anyone help me ?

i would be greatful!.

Thanks.

[Frog · Accepted solution]

Hi @vebtopalli and welcome to the forums.

The trick is to use 'low voltage' memory (1.35 V). The E6416 supports DDR3L SO-DIMMs (max. PC3-12800 / 1600) with a maximum size of 8GB per slot.

Greetings - Frog