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Equipment change warranty

SOLVED
1 REPLY 1
Enzo
Beginner
Message 1 of 2
698 Views
Message 1 of 2
698 Views

Equipment change warranty

Hello everyone!

I've added RAM and an SSD to my Deputy P60.
Is the warranty still good? Or has the warranty expired?

Thanks a lot! Have a nice evening!

1 ACCEPTED SOLUTION

Accepted Solutions
Fishtown
Superuser
Message 2 of 2
685 Views
Message 2 of 2
685 Views

Hello @Enzo and welcome
it's easy .
If you need to make a warranty claim, the device must be returned in the condition in which it was received.
Only in this condition can full functionality be guaranteed and tested.

Of course, you can use the free slots to upgrade and also replace existing components. As long as you don't damage anything, everything is fine.
However, when sending in these should be removed or replaced. Otherwise, support can refuse the guarantee because the device no longer corresponds to the delivery condition.

Note: If you need to send it in, be sure to save your personal information as the device will be restored to its factory state during the test run and these will need to be deleted for privacy reasons.
Bye Fishtown

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Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.

View solution in original post

1 REPLY 1
Fishtown
Superuser
Message 2 of 2
686 Views
Message 2 of 2
686 Views

Hello @Enzo and welcome
it's easy .
If you need to make a warranty claim, the device must be returned in the condition in which it was received.
Only in this condition can full functionality be guaranteed and tested.

Of course, you can use the free slots to upgrade and also replace existing components. As long as you don't damage anything, everything is fine.
However, when sending in these should be removed or replaced. Otherwise, support can refuse the guarantee because the device no longer corresponds to the delivery condition.

Note: If you need to send it in, be sure to save your personal information as the device will be restored to its factory state during the test run and these will need to be deleted for privacy reasons.
Bye Fishtown

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.
1 REPLY 1