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E7214 Cant turn wifi on.

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Rincewind
Trainee
Message 1 of 5
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Message 1 of 5
2,021 Views

E7214 Cant turn wifi on.

I just cant get wifi to turn on.

 

BIOS options are Off or Last State
Device manager says wifi card (Realtek RTL8192=1SE) is enabled and working properly
Drivers are up to date
Control Panel->Network->Wirless Connection->Enable but wifi has a red cross
Task Bar wifi has a red cross


Windows mobiity centre (Win+X) has wireless shown as off and 'Turn On' is greyed out

Troubleshooting Diagnose always says "Use the switch or Function Keys if available"
F7 has the wireless symbol and does nothing (regardless of whether Fn Key is pressed)

The only hot key that do anything are F4 (alternate screen) or F5 (volume off) So maybe the hotkey software is not installed. Where can I find it?
Any suggestions welcome

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2 ACCEPTED SOLUTIONS

Accepted Solutions
daddle
Superuser
Message 2 of 5
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Message 2 of 5
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@Rincewind 

 

What ist the status of WiFi in device manager?

 

Hi Rincewind, did you install the Launchmanager? It contains the Hotkey App. 

 

Check in C:\ Program Files (x86) \ Launch Manager \ HotkeyApp.exe,  if it is there.

The Launch Manager and all Drivers can be found here.

--> https://www.medion.com/de/service/product-detail/30011417

 

Installed the Fn F7 combination switches the WiFi card on and off

To make sure name the MSN Number of your machine. You find it on a sticker on the bottom of the case.

View solution in original post

Rincewind
Trainee
Message 3 of 5
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Message 3 of 5
2,009 Views

Thanks.

Couldnt find it anywhere

View solution in original post

4 REPLIES 4
daddle
Superuser
Message 2 of 5
2,019 Views
Message 2 of 5
2,019 Views

@Rincewind 

 

What ist the status of WiFi in device manager?

 

Hi Rincewind, did you install the Launchmanager? It contains the Hotkey App. 

 

Check in C:\ Program Files (x86) \ Launch Manager \ HotkeyApp.exe,  if it is there.

The Launch Manager and all Drivers can be found here.

--> https://www.medion.com/de/service/product-detail/30011417

 

Installed the Fn F7 combination switches the WiFi card on and off

To make sure name the MSN Number of your machine. You find it on a sticker on the bottom of the case.

Rincewind
Trainee
Message 3 of 5
2,010 Views
Message 3 of 5
2,010 Views

Thanks.

Couldnt find it anywhere

daddle
Superuser
Message 4 of 5
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Message 4 of 5
2,001 Views

@Rincewind 

 


@Rincewind  schrieb:

Thanks.

Couldnt find it anywhere


Welll, it was there definitely  in the beginning. Did you upgrade from Windows 7 to Windows 10, or replaced the original installation with a new Install of Windows 7 ?

 

And did you succed with the launchmanager?  

Rincewind
Trainee
Message 5 of 5
1,971 Views
Message 5 of 5
1,971 Views

yes thanks.

Got PC with Win10. Reinstalled Win7 hence no Launch Manager

Now I cant get it to sleep/hibernate but I'll start a new post

4 REPLIES 4