Warranty repair service follow-up

[okbpc]

PC received on 28/11/2024 by MEDION AG but still no update. Please let me know when the reparation is done. Thank you.

[RAZZ]

Good afternoon @okbpc ,

do you have any repair reference numbers? and the from which country did you make the repair request?

Thanks 

[okbpc]

Hello Razz, From France here's the number : 143075339

[RAZZ · Accepted solution]

good morning @okbpc 

I would suggest contacting our French customer service team directly 

all contact details, phone and contact form are found here - https://www.medion.com/fr/service/contact 

thanks and have a happy Christmas 

[okbpc]

Hi razz i tried contacting them but i still have no answer cause of the IT attack, please help me find a solution to this problem