am 28.06.2023 12:10
am 28.06.2023 12:10
Hi!
My Erazer Beast X30 PC doesn't start anymore.
While I tap on the power button :
- The power led lights up white during 20 seconds
- No fan noise, nothing shown on the PC screen
- After 20 seconds, indicator light turns off automatically
What I tried:
- Keeping the POWER button pressed for 30 seconds
But it doesn't help 😕
What can I do?
Thank you for your help,
am 29.06.2023 12:00
am 29.06.2023 12:00
Hi,
we would advise contacting our contact centre for further support on this unit as it should still be in warranty.
Tel: 0333 3213106
Tel (IE): 1800 992 508
Fax: +44 (0) 871 200 2079
Web: www.medion.co.uk
am 20.08.2023 10:14
am 20.08.2023 10:14
Hi!
Sorry for the delay, at the end It "magically" booted back.
I'm not sure if It thanks to this manupulation but just before It works again I did that:
- Try to power on the PC
- Wait a second the white led is shown
- Long press on power button
So long pressing on the power button while the PC where powered of wasn't working, but It seems I had to long press on the pwer button while the PC is trying to boot.
Next time I tried to boot the PC, It worked.
I hope It can work someone that is on the same case.