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PC Erazer Beast X30 doesn't boot anymore

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czkob
New Voice
Message 1 of 3
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Message 1 of 3
1,520 Views

PC Erazer Beast X30 doesn't boot anymore

Hi!

My Erazer Beast X30 PC doesn't start anymore.

 

While I tap on the power button :

- The power led lights up white during 20 seconds

- No fan noise, nothing shown on the PC screen
- After 20 seconds, indicator light turns off automatically

 

What I tried:
- Keeping the POWER button pressed for 30 seconds
But it doesn't help 😕

 

What can I do?
Thank you for your help,

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RAZZ
Tutor
Message 2 of 3
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Message 2 of 3
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Hi,

 

we would advise contacting our contact centre for further support on this unit as it should still be in warranty.

 

 

Tel: 0333 3213106   

Tel (IE): 1800 992 508   

Fax: +44 (0) 871 200 2079   

Web: www.medion.co.uk   

czkob
New Voice
Message 3 of 3
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Message 3 of 3
1,344 Views

Hi!

Sorry for the delay, at the end It "magically" booted back.

I'm not sure if It thanks to this manupulation but just before It works again I did that:
 - Try to power on the PC

 - Wait a second the white led is shown

 - Long press on power button

So long pressing on the power button while the PC where powered of wasn't working, but It seems I had to long press on the pwer button while the PC is trying to boot.
Next time I tried to boot the PC, It worked.

I hope It can work someone that is on the same case.

2 REPLIES 2