Erazer X40 Issues Freezing and Crushing when gaming

[Sarria]

HI, I have this issue from the day i got the laptop. I have reinstalling the windows for 2 times, i have reinstall the video driver for several times too and nothing seams to work. For what i can see here, people are talking about the BIOS. My current version BIOS is N.1.14M EC version 0.27.00. Can anyone can tell me if there is any BIOS update i can make and where to find it? Ohh yes,my MEDION Windows Diagnostics app can`t provide me with any download links for any drivers.

[DistraughtBanan]

Hi there @Major_ToM ,

I was wondering if there had been any news on this front? Despite all the previous bios updates etc. I'm still having issues with bluescreens on my X40.

Many thanks

[Major_ToM]

Hi @DistraughtBanan ,

if you are running the current Bios N1.23MED08_EC_1.14.00 with the latest Windows updates and the issues are still occurring, I´d suggest to get in contact with your local service team, tohave the option to open up a service/repair case.

Cheers

Major ToM