Erazer X1000 | The displays of your headset could not be initialized properly.

[FelixG]

Hello,

I got my Erazer X1000 three days ago. After 2 hours of playing time I decided to

to change rooms to be a little more careless because I'd have more room.

After connecting, however, nothing worked anymore... I only get the mistake:

Already tried to use other ports, reinstall the Mixed Reality Portal etc... no success.

The glasses screens remain dark.

Now I contacted the support, who immediately wanted to send me a new pair of glasses. One day later 

the disappointment: A mail that the article is no longer in stock and that I like my money the most

should be refunded.

I bought the item for 190€ and don't see the same glasses.

later again for 300€ or more to buy! 

So a problem solution would be nice.

With kind regards

Felix

[FelixG]

Update: 

I searched the drivers and found out that the device had broken firmware.

... Only I ask myself how this could happen and if I can do something about it myself?