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Erazer X1000 | The displays of your headset could not be initialized properly.

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Trainee
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Message 1 of 2
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Erazer X1000 | The displays of your headset could not be initialized properly.

Hello,

 

I got my Erazer X1000 three days ago. After 2 hours of playing time I decided to

to change rooms to be a little more careless because I'd have more room.

After connecting, however, nothing worked anymore... I only get the mistake:

 

image.png

Already tried to use other ports, reinstall the Mixed Reality Portal etc... no success.

The glasses screens remain dark.

 

Now I contacted the support, who immediately wanted to send me a new pair of glasses. One day later 

the disappointment: A mail that the article is no longer in stock and that I like my money the most

should be refunded.

I bought the item for 190€ and don't see the same glasses.

later again for 300€ or more to buy! 

So a problem solution would be nice.

 

With kind regards

Felix

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Trainee
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Message 2 of 2
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Re: Erazer X1000 | The displays of your headset could not be initialized properly.

Update: 

I searched the drivers and found out that the device had broken firmware.

... Only I ask myself how this could happen and if I can do something about it myself?

 

image.png