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Erazer Major X20 - MD62525 - NEED LATEST BIOS UPDATE

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X20-Cherry
Apprentice
Bericht 1 van 23
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Bericht 1 van 23
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Erazer Major X20 - MD62525 - NEED LATEST BIOS UPDATE

Hello Medion,

i'm having lots of issues with freezing with low power usage. screen bugs, mouse stops moving etc.

 

I've seen that there is a fix for this issue with the new BIOS and EC files.

 

I''m currently running Bios 1.07 and EC 0.30.

 

Please tell me there is an update for this, it makes me crazy that such good hardware that it just doesnt work good.. not even close.

my 5 year old laptop is even more fluid then this laptop in its current state.

 

 

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Geaccepteerd Solutions
Major_ToM
Professor
Bericht 14 van 23
8.815 Weergaven
Bericht 14 van 23
8.815 Weergaven

Hi @X20-Cherry ,

 

we checked with our manufacturer and indeed we can provide version N1.08MED04_EC_1.07.00_20230410 for your MEDION ERAZER Majopr X20 laptop, which can be downloaded here.

 

It contains a Bios update as well as a EC update and befor running the update we´d like you to know, that the "Secure Boot" option has to be deactivated in the Bios settings.

Please be aware that you noticed the original bios setting before starting the update, because some values may have changed afterwards.

Desclaimer:
For any errors, caused by the execution of this update, we don´ t accept any responsibility for damage or lost of data.The customer agrees with that fact by executing the update.

 

If you´ve got further questions regarding the update,don´t hesitate to let us know

 

Major ToM

 


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


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Bekijk de oplossing in de community in het oorspronkelijke bericht

22 ANTWOORDEN 22
X20-Cherry
Apprentice
Bericht 2 van 23
5.984 Weergaven
Bericht 2 van 23
5.984 Weergaven

Any comment? Perhaps on monday?

X20-Cherry
Apprentice
Bericht 3 van 23
5.935 Weergaven
Bericht 3 van 23
5.935 Weergaven

Bump

X20-Cherry
Apprentice
Bericht 4 van 23
5.913 Weergaven
Bericht 4 van 23
5.913 Weergaven

anyone?

Teske
Mentor
Bericht 5 van 23
5.899 Weergaven
Bericht 5 van 23
5.899 Weergaven

Hello @X20-Cherry

 

And welcome to our Community! 

I will send you a private message. 

 

Kind regards Teske

X20-Cherry
Apprentice
Bericht 6 van 23
5.889 Weergaven
Bericht 6 van 23
5.889 Weergaven

PM's has been exchanged.

 

PM was : Check Medion Support Website. If empty there is no BIOS or any other update.

support is empty since the beginning beside driver packages and manuals.

 

https://www.medion.com/de/service/product-detail/30035497

 

Is there a timeline for future updates?

Teske
Mentor
Bericht 7 van 23
5.872 Weergaven
Bericht 7 van 23
5.872 Weergaven

Hello @X20-Cherry

 

We have send you a PM. 

 

Kind regards, 

Teske 

X20-Cherry
Apprentice
Bericht 8 van 23
5.685 Weergaven
Bericht 8 van 23
5.685 Weergaven

So any progress? any info? any ETA? any future updates? anything? My patient is running out to be honest.

 

If you guys need any direction what kind of bios update im waiting from MEDION.

 

My issue explained wonderfully here:

https://www.xmg.gg/en/neo-e23-freezing-solution

Teske
Mentor
Bericht 9 van 23
5.674 Weergaven
Bericht 9 van 23
5.674 Weergaven

Dear @X20-Cherry

 

As we already mentioned in our PM. All the BIOS updates will be visible on our website. 

If there is no update, we don't have an update. 

 

Kind regards, 

Teske 

X20-Cherry
Apprentice
Bericht 10 van 23
5.161 Weergaven
Bericht 10 van 23
5.161 Weergaven

an update request after 1.5 months. any..any.. any... new bios out there?

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