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Erazer Defender P20

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Dunks24
Beginner
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Message 1 sur 2
435 Visites

Erazer Defender P20

Hello 

 

i have just purchased the Erazer Defender P20 with the following specs

OS Name Microsoft Windows 10 Pro
Version 10.0.19045 Build 19045
OS Manufacturer Microsoft Corporation
System Manufacturer MEDION
System Model Defender P20
System Type x64-based PC
System SKU ML-210015 30033992
Processor 12th Gen Intel(R) Core(TM) i7-12700H, 2300 Mhz, 14 Core(s), 20 Logical Processor(s)
BIOS Version/Date INSYDE Corp. 1.07.02RME1_013, 18/04/2022

Graphics card RTX 3060

 

So i have a couple of questions, are medion Laptops always this noisy and running so hot, 

i launched X-Plane 11 and the CPU temp shot up to 90 degrees and fans imediatly went to maximum and it didnt cool down till i close the 

program down.

 

i have the control centre and the fan speed settings set to auto so they should be fine but it was stupid loud, i didnt even play the game 

as i was only just inslatting stuff and just started up to make sure it would run. 

please advise ??

 

second question, where can i locate the latest bios update, to one installed is from 2022 and this laptop is ment to be new so i would think it 

would have a newer BIOS than 2022 ?

 

thrid question 

i have a triangle on device manger and when looking into it i have found the following :---

Universal Serial Bus (USB) Controller PCI\VEN_8086&DEV_463E&SUBSYS_866C1558&REV_02\3&11583659&0&6A

The drivers for this device are not installed.

 

where can i find the drivers to download them, Windows update is saying it already has the best driver but the computer is saying it there not installed.... 

any ideas

 

help is much apreciated and kindly received 

 

regards

Duncan 

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Fishtown
Superuser
Message 2 sur 2
429 Visites
Message 2 sur 2
429 Visites

Hi @Dunks24 and welcome

you enter the MSN 30033992.
Then you will find all the drivers on the Medion service page. Strangely enough, the Win11 operating system is specified there and the drivers are for Win11?
By the way, you also have the drivers on a drive on your computer as recover/drivers.

https://www.medion.com/gb/service/product-detail/30033992

bye Fishtown

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