app Netflix error on Medion X16515

[ljenny]

Hi. We have a problem on our Medion 65". The app Netflix does not work anymore. There is shown this error: Code UI-800-3. Any info about that?

[Iks-Jott]

Hello @ljenny

Welcome to the community.

I didn´t have that TV. But did you ask Goggle?

By example https://www.google.com/search?q=error%3A+Code+UI-800-3&ie=utf-8&oe=utf-8&client=firefox-b

Kind regards!

Iks-Jott

[ljenny]

Hi! Yes I checked on Google and I just found to re install the app (I don't know this procedure), or close the tv for a while, close internet connection and reconnect it... These solutions did not work but... I cheched again on my tv and I try among the options of the app... the"Reset". After reset the app worked again :). Thanks for your support.

[Iks-Jott]

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@ljenny  schrieb:
Hi! Yes I checked on Google and I just found to re install the app ...
After reset the app worked again :).

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@ljenny

Well done! 

Regards