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AKOYA P5107 D sleep issue

Newcomer
Message 1 of 2
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Message 1 of 2
816 Views

AKOYA P5107 D sleep issue

Hi, 

 

My Akoya does not wake from sleep, I have restored the computer to factory settings but after updates it will not wake from sleep again.

1 REPLY
Mentor
Message 2 of 2
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Message 2 of 2
811 Views

Re: AKOYA P5107 D sleep issue

Hi Peteee, 

 

Which Windows version do you have installed on your system? Windows 8 or 10? If its still Windows 8, you could try to turn off automatic updates and install updates manually one by one to try and find the culprit. 

In Windows 10 I dont think its possible to turn off updates, so the only way test if its an update from Windows I can think of is to test the system without any internet connection.

 

 

Kind regards,
Bart