How the heck do i open the stupid keyboard customizer thing

[Idk]

I just got the keyboard for my birthday (Yay) and I'm trying to open the keyboard app, and it just says something about extracting the file. i cant figure out why. I even tried looking for the folder that it says it was extracted to, but it seems it doesn't exist. Please help me

[Idk]

I figured out how to open it, but i cant get it to re-open without it opening setup wizard and telling me to edit the file. Please help

[mats749]

Hi @Idk 

Welcome to the community! 🙂 

We need some more information on which keyboard you have, Do you have the MSN number ? 

Thanks 

Mats749

[Idk]

I don't know what that means, so I'll just tell you what the download thing is called. It's called MD85031 Illuminated Gaming Keyboard. Does that help?

[Idk · Accepted solution]

Just figured out the problem. For some reason, my computer will let me open it if it's the first thing I do.