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How the heck do i open the stupid keyboard customizer thing

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Idk
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Message 1 sur 5
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How the heck do i open the stupid keyboard customizer thing

I just got the keyboard for my birthday (Yay) and I'm trying to open the keyboard app, and it just says something about extracting the file. i cant figure out why. I even tried looking for the folder that it says it was extracted to, but it seems it doesn't exist. Please help me

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Idk
New Voice
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Just figured out the problem. For some reason, my computer will let me open it if it's the first thing I do. 

Voir la solution dans l'envoi d'origine

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Idk
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I figured out how to open it, but i cant get it to re-open without it opening setup wizard and telling me to edit the file. Please help

mats749
Tutor
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Hi @Idk 

 

Welcome to the community! 🙂 

 

We need some more information on which keyboard you have, Do you have the MSN number ? 

 

Thanks 

Mats749

Idk
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I don't know what that means, so I'll just tell you what the download thing is called. It's called MD85031 Illuminated Gaming Keyboard. Does that help?

Idk
New Voice
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Message 5 sur 5
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Just figured out the problem. For some reason, my computer will let me open it if it's the first thing I do. 

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