Over Rowan

Just an update, I been using the laptop as normal and went to go press the button to see if it's changed at all, and now it toggles between Office & Gaming instead of Fan boost, and Gaming Center now has the Fan Boost button, although turbo mode still seems to be missing. Pretty strange for it to come back for no reason, PC hasn't updated and I've been using it normally since last posting. I'll try a shutdown and startup and edit this message with the results. Edit: On a full shutdown and waiting for windows to start, the button has reverted back to toggling fan boost and I can no longer toggle fan boost via Gaming Center, so back to the original problem. Turbo mode is also still missing. Quite strange that it partially fixed itself and broke on a reboot. It wouldn't make sense but perhaps the fan I mentioned before has something to do with it? ... Meer weergeven

Sorry about that Daddle, I'll remember in the future, although hopefully this will be the first and last problem with this laptop. @Major_ToM do you know of any bios updates or even potentially rolling back to the original bios to restore the EC? Medion Beast X10-MD 61883 MSN 30029491 Bios version N.1.09 (Not N.9.01, accidentally switched it around) Originally shipped with N.1.05 Regards, Rowan ... Meer weergeven

@daddle    My apologies daddle for forgetting to properly inform you about the situation and state and thank you for helping. I should of made it clear on what I've done and the steps I took. Just to clear everything up here's the current state of the laptop: Running windows 11 x64 - Not reinstalled since the problem occurred. Nvidia GPU drivers have been installed and up-to-date. Audio drivers have been installed with Dolby access, however the option for "Dolby Atmos for built-in speakers" is missing, possibly due to dolby access forcing an automatic update. Gaming center is reinstalled with version 1.1.0.51 however the turbo mode is missing. Button next to power still toggles the fan boost setting instead of cycling between Office, Gaming, Turbo. With asking a mod, is it alright to mention them directly without them seeing this post already? And would I be best mentioning Major_ToM to help sourcing a bios download? Rowan ... Meer weergeven

@daddle    I think you're a bit confused. I do have the original drivers and recovery image but the partition they're on no longer exists. I have reinstalled the drivers and Gaming center software but this did not change the problem of missing turbo mode and the button toggling fan boost. From briefly searching the EC has a list of devices connected, and if it has been reset windows will see those devices as a new device, which is why windows didn't load the GPU & Audio driver and had reverted to the generic drivers until I reinstalled the OEM ones.   No idea why the EC has been reset, apparently it can be caused by no power from the clock battery, main battery and AC which seems incredibly rare to occur. My current bios is N.1.09 but it isn't the original bios the NB shipped with, had updated about a year ago. Hopefully a moderator will see is as I'm new to the forum and not aware of how to ask one for help. ... Meer weergeven

@daddle  Hi Daddle and thanks for your time in trying to help me. I don't particularly think it's a thermal breakdown as it boots up just find and when it did happen it was fine afterwards, it just so happened to occur on the same day. Potentially it could be a static discharge but it does still work but it seems like the EC has been reset. I have already reinstalled windows before and so I don't have the recovery partition but I might look into factory reinstalling from the .wim file I copied before reinstalling. Don't suppose there's a bios file I could try to install in case that's the cause? Regards, Rowan  ... Meer weergeven

@daddle  Hi Daddle, thanks for responding. I was cleaning out the laptop's GPU fan which I had unplugged along with all the power to the laptop and had plugged it back in and turned the laptop on. As the back cover was still of I had turned the laptop off, and windows was shutting down but the screen had gone black and my keyboard & mouse were still on but there was no response and no buttons seemed to do anything. I had left it a few minutes before deciding to hold the power button and it had turned off as expected. However once I went to turn the laptop back on and windows had loaded, the gpu driver was uninstalled and so was the audio driver which seemed odd. And then I went to press the mode cycle button and it would toggle fan boost which never happened before and so I launched gaming center only to find turbo mode was missing and I couldn't use the fan boost button within as it was missing. The MSN number is 30029491 I do want to point out I have replaced the thermal paste on the GPU and removed the liquid metal on the CPU with PTM7950 a month ago with zero problems. That's what confuses me as it seemed the Embedded controller has potentially reset to factory and no longer communicates properly as the startup lighting for KB and light bar no longer function but will once gaming center has launched. On the same day (Before the problem occured it did shutdown due to thermals which was my fault and it turned on again after a few minutes with zero problems), but the problem seemed to occur once windows had frozen after shutting down. Perhaps it's a problem with the BIOS? I did upgrade it about a year ago but if there's a way to rollback or install an older one perhaps that'd fix it? Regards, Rowan ... Meer weergeven