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Hi @Fishtown, it was already in use. here is screenshot requested, screenshot system information I could be fooled but 4700u is better than i5 from sticker version expected? Anyway is there a bios update? and what could i do with spontaneous restarts? maybe windows reinstall?
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Hi Fishtown, information comes from the back of notebook. Except bios info it is from cpuid. It also has a ryzen sticker, but it could be that it is repaired and some1 inserted different board.
Admin-Edit: For data protection reasons, please do not post serial numbers of devices or photos of them, as this number is considered personal data. The relevant number for determining the exact model is always the ‘MSN’, in this case 30030379
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HI. Model MD63690 MSN no: 30030379 item code 1009781 sn:------- (Admin-Edit: For data protection reasons, please do not post serial numbers of devices, as this number is considered personal data) Notebook restarts on heavier load. Also it lacks battery.
I have changed thermal paste, and removed dust, restarts still but not so often. Is there a newer bios for it that could remedy power issues(current bios is A6R618_v0.17.5_m00p1tpg0)? I would like to find battery but searching for model i only see listed with intel cpu but mine is 4700u / 16gb / 512gb. Hence the confusion. Any help appreciated.
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