Hello, I have been the owner of an E30e for almost a month now and since yesterday it has had a problem, namely the battery. I can no longer turn on my PC under battery power and when I turn it on, the battery is detected and displays 17%; it doesn't charge and strangely today it went up to 18% then went back down to 17%. I reinstalled all the drivers, went from Windows 10 to 11, returning to factory condition nothing solved the problem. The command powercfg /batterryreport gives me this: Strange the number of charge cycles which is 0. And also in 1 month 10% of the original capacity lost strange. Is there a way to resolve my problem please? CMOS battery reset or something? or bios update? (I don't know how to do this and my current version is 1.07.02me1) or a method to reset the battery?
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