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We've made some progress on diagnosis, but no fix yet. Nvidia performance overlay is showing that the GPU clock is limited to 210Mhz. This should be much higher, particularly when under load (2000Mhz+). Bizarrely the overlay also says the GPU power is stuck at 588 Watts, which cannot be true otherwise the laptop would be on fire lol. A bit of googling shows that this is a common (ish) problem across a range of laptop manufacturers. Most common fix seems to be either a BIOS update or rollback, so that's the next thing to try I think. Sadly, while I can download the BIOS update, I've not worked out yet how to apply it 😕
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I've just bought a new Deputy P40 with Intel Corei7-12700H and Nvidia RTX4060. Windows shows there are two display drivers, Intel Iris XE and Nvidia RTX 4060. When playing a game such as Fortnite, on settings recommended and set by the GeForce Experience software, we're only getting 2 fps! I'm pretty sure that games are using the Iris Xe rather than the RTX 4060 GPU. I disabled the Iris XE Display driver in Windows device manager, but this only made things worse, with the laptop unable to sense the display has 144Hz etc. How can I get the laptop to use the RTX 4060 for Windows and games? Any help greatly appreciated.
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